Executing Better By Listening To Public Discontent

In the wake of the closure of Apple’s autonomous car division (Project Titan) this week, one questions if Steve Jobs’ axiom still holds true. “Some people say, ‘Give the customers what they want.’ But that’s not my approach. Our job is to figure out what they’re going to want before … Read More

The New Restaurant Experience: Robot Servers, Cooks And Hostesses

At the new Alibaba restaurant, Robot.he, in Shanghai the human hostesses have been relegated to smiling and pointing at touch screens. The hard work of interacting with guests and serving dinner is done by mobile phones and mobile robots that look oddly similar to Amazon’s warehouse rovers. Cao Haitao of Robot.he … Read More