Executing Better By Listening To Public Discontent

In the wake of the closure of Apple’s autonomous car division (Project Titan) this week, one questions if Steve Jobs’ axiom still holds true. “Some people say, ‘Give the customers what they want.’ But that’s not my approach. Our job is to figure out what they’re going to want before … Read More

The New Restaurant Experience: Robot Servers, Cooks And Hostesses

At the new Alibaba restaurant, Robot.he, in Shanghai the human hostesses have been relegated to smiling and pointing at touch screens. The hard work of interacting with guests and serving dinner is done by mobile phones and mobile robots that look oddly similar to Amazon’s warehouse rovers. Cao Haitao of Robot.he … Read More

An Analysis Of Jibo: What Went Wrong?

Two weeks ago, RobotLab hosted its most thought provoking panel yet, on The Future Of Work and Universal Basic Income. Democratic Presidential Candidate Andrew Yang presented his dystopian outlook on the demise of jobs for “Normal People” caused by the acceleration of automation and artificial intelligence. Yang’s solution, a $1,000 … Read More

2016: The Year of Drones, Cars, Bots (and Less Jobs…)

At a JP Morgan conference this month, former Mayor Michael Bloomberg stated that “forty percent of New York City’s jobs will be automated over the next 10 years.” This means over 1 million people will be out of work by 2026. Bloomberg’s statistic is even less than the UN Report last November, which … Read More

Living with Social Robots

A couple of years ago, I had coffee with the Heather Knight, author of the infamous paper, “How Humans Respond To Robots.“ When we met in 2014, we begun our discussion with “in the future…” people will rely on robots for everyday tasks. However, today the future is yesterday and social … Read More